Why Freeze Thaw
Why Buy From Us
At Freeze Thaw, getting you on a properly fitting bike that fits your riding interests is our main goal. We stock a variety of bikes to meet any use or budget and have the experience to help in picking out the perfect ride.
Once a bike is purchased, we offer a few things to sweeten the deal…
1 – A free initial riding period tune-up is included with every bike. Even a thoroughly built bike needs to be checked out after it has been ridden, and we offer this service at no charge. We recommend coming in for this after the first dozen rides, but we’d like to see you sooner than later even if everything seems perfect.
2 – We are also here to help ensure proper fit on the bike. All test rides receive a floor sizing to determine frame size, saddle position and bar height. Further fit work is included to make more advanced adjustments and swap fit-related components like stems, handlebars and saddles. See Justin for more details – appointments are usually needed for more in-depth fit work.
3 – Any bike purchase gets you in our system for a series of lifetime discounts on bicycle accessories – these do not expire and help out with some common items you may want to improve your cycling experience. The discounts are below. They are subject to change, but will not disappear. We have customers that have been benefitting from our discount program for over a decade!
ye olde FTC discounts:
Clothing + Shoes + Helmets + Lights + Locks + Tools + Nutrition
Cargo Racks, Bags & Computers
Fenders (on bikes with appropriate braze-ons, ask for details)
Auto racks (some restrictions apply, ask for details)
Fit & Assembly
We take pride in fitting people to their bikes and will work to make your new bike comfortable and efficient.
We are here to help ensure proper fit on the bike. All test rides receive a floor sizing to determine frame size, saddle position and bar height. Further fit work is included to make more advanced adjustments and swap fit-related components like stems, handlebars and saddles.
Every new bike assembled at Freeze Thaw Cycles is built to the highest standard with expert care. Bikes arrive to us mostly assembled, but we do not simply finish the job and send it out the door. Instead, new bikes from boxes are stripped down to the bare frame and treated with our extensive collection of frame-preparation tools.
Facing of the headtube, fork crown race, disc brake mounts and BB shell as well as BB shell thread chasing are performed on all bikes to ensure maximum performance. Even our children’s bikes get this treatment which serves as in-house quality control and helps avoid future issues. The benefits of this prep work are less future creaks and things coming loose or getting stuck, as well as longer bearing life in the headset and bottom bracket.
This preparation is a costly and labor-intensive process that we feel every frame and fork deserves. This is included with every bike at no extra charge. Our attention to detail during assembly builds the best bike possible for you to enjoy.
We are one of few remaining shops in the country putting this effort into our assembly and we are proud of it.
Because we take everything completely apart for every build, customization is easy! Our customers get the bike they want through a process that is enjoyable and caters to their specific needs. We rest easy knowing the bike is double checked and tested. With our area’s wet weather, it is nice to know all surfaces are prepped and greased properly. We treat each new bike as if it were a custom build and can modify them to your specifications. It is rare that a new bike leaves our shop stock, with modifications ranging from custom fitting to component swaps and handbuilt wheels. If there is something on your mind, let us know and we can try to figure things out. Saddles, tyres, grips, pedals and handlebars are just a few items that can be changed quite easily. Our approach takes a little longer, but you end up with a well thought out bike that will suit your needs and enhance your experience.
Let us know your questions about Sales by submitting this form. You can also email us at firstname.lastname@example.org.
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